We value our broker partnerships and want to learn how we can better serve you. Of course, you can always contact us directly with suggestions for improvement. You may also be asked to participate in a STAMP (Strategic Account Management Platform) assessment survey, which will enable you to evaluate us on what is most important to you. We received helpful feedback when we used the survey last year and will be sending it out to Brokers in the summer. It only takes about seven minutes to complete and immediately alerts us about high priority issues so we can address them quickly.
If you are asked to complete a survey, please do so promptly; it will only be open and available for a limited time. Contact Business Development at (207) 402-3353 with any questions about the survey process.
The Maine legislature recently passed four bills, effective September 19, 2019, that pertain to health insurance plans and carriers. These regulations do not require any action by providers but may impact Health Options’ processes, payment, and benefits.