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Welcome New and Returning Members!

Jan 30, 2019
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With the recent success of Open Enrollment, it's a pleasure to welcome back our reenrolling Members and also welcome thousands of new Members to Community Health Options. We're your Partner for Health and are proud to be the only non-profit health insurer domiciled in Maine.

We are dedicated to providing affordable, high-quality benefits that promote health and wellbeing. You’ll find many of our special health programs and several new programs in our 2019 health plans.

New Behavioral Tele Health Services

Beginning in 2019, all Members will have access to our new Health Options Online, a confidential video and telephonic behavioral health counseling service. Health Options Online provides a convenient way for you to quickly see a mental health or substance use disorder specialists through a fully interactive, HIPAA-compliant platform through your smartphone, tablet, or computer.

Chronic Illness Support Program (CISP)

Our Chronic Illness Support Program (CISP) is designed to help Members diagnosed with Diabetes, Asthma, Chronic Obstructive Pulmonary Disease (COPD), Hypertension, and Coronary Artery Disease reduce financial barriers for pharmacy services and routine and usual care. Additionally, Members will have access to our Medical Management services at no additional cost.

Rx Savings

Rx Savings is a free, confidential benefit that provides cost savings opportunities on your covered prescription drugs. To register for Rx Savings, please visit

More Access to Providers

Our broad network and easy-to-use online provider search tool includes every hospital in Maine, many New Hampshire and eastern Massachusetts providers, as well as select centers of excellence such as Dana Farber, Brigham and Women’s, and Boston Children’s Hospital. To find a provider, please visit

24/7 Member Portal

We continue to invest in supports that provide our Members with the tools and resources they need to choose plans and manage their health and healthcare.

The Community Health Options' Member portal offers straightforward menu options to make it easier for you to manage your healthcare benefits. This secure online portal is available to you 24 hours a day, 7 days a week. You can use it to quickly and easily pay your bill online, select or assign your primary care physician (PCP), set up your automatic bill pay, view your benefits and claims, enroll with Rx Savings Solutions to save money on prescription drugs, view or print a temporary ID card, and access over 6,000 health-related topics.

Click the 'Sign in' button at the top of the page to get started.



Important information on claims review policy, routine supplies, services and medical equipment reimbursement, and itemized bill submission.