May 25, 2020

Stay up to date on COVID-19

We are committed to supporting you throughout the coronavirus pandemic by providing the information you need and answering your questions about COVID-19. Check this site frequently for updates as the situation around the virus evolves.


If you think you may be exhibiting symptoms of the virus, you can choose to proceed in one of the following ways:

*New content regarding pediatric inflammatory syndrome can be found here.

To remove cost as a barrier, we are waiving cost sharing for COVID-19-related services throughout the duration of the public health emergency. They include testing and lab processing fees, the visit to collect the specimen, COVID-19 telemedicine evaluation services and hospital-based COVID-19-admissions.  Click here for additional information on benefits and coverage, including opportunities to use telemedicine for non-COVID-19-related care (subject to cost sharing depending on coverage).


The disruption in our lives that COVID-19 has caused can be highly stressful.  Click here for some useful coping strategies. If you are in an emergency situation dial 911, go to a local emergency room, or call the State of Maine Crisis Hotline at 1-888-568-1112.


Contact us:

If you have questions, please contact Member Services at (855) 624-6463 or


The posted content is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your provider or other qualified health provider with any questions you may have regarding a medical condition.