Stay up to date on COVID-19

We are committed to supporting you throughout the coronavirus pandemic by providing the information you need and answering your questions about COVID-19. Check this site frequently for updates as the situation around the virus evolves.

Important update:  The Maine Department of Health and Human Services has announced expanded access to testing for residents and visitors through 22 "swab and send" sites. They offer specimen collection free of charge to any individuals who believe they may have COVID-19 or could have been exposed to the virus, with or without symptoms, and will send samples to the Maine CDC’s Health and Environmental Testing Laboratory for testing.

The sites operate under several models, including drive up, drive through, mobile, and office settings, and typically require an appointment. Visit for more information. 

Health Options Members may take advantage of these testing sites or, if you think you may be exhibiting symptoms of the virus, you can choose to proceed in one of the following ways:

*Content regarding pediatric inflammatory syndrome can be found here.

To remove cost as a barrier, we are waiving cost sharing for COVID-19-related services throughout the duration of the public health emergency. They include testing and lab processing fees, the visit to collect the specimen, COVID-19 telemedicine  services and hospital-based COVID-19-admissions.  Click here for additional information on benefits and coverage.


The disruption in our lives that COVID-19 has caused can be highly stressful.  Click here for some useful coping strategies. If you are in an emergency situation dial 911, go to a local emergency room, or call the State of Maine Crisis Hotline at 1-888-568-1112.


Contact us:

If you have questions, please contact Member Services at (855) 624-6463 or


The posted content is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your provider or other qualified health provider with any questions you may have regarding a medical condition.