Home Providers Overview

Welcome Providers

We are pleased to announce that Community Health Options’ new claims clearinghouse, Availity, is fully operational and we are accepting claims via batch submissions. Although we are exploring the direct entry option for the submission of claims, the functionality is not in place currently. As a reminder, if you have not already done so, please immediately notify your clearinghouse that Availity will now host Community Health Options’ payer ID so we can receive your claims.

You can read more details in our news release, and these Frequently Asked Questions. We will continue to provide updates via email. Please sign up for our distribution list here. If your billing systems have been impacted by this cyberattack and you are unable to submit an electronic claim, please view our Paper Claims Submission policy.

Benefits of working with us

Commitment to long-term, collaborative relationships

We strive to improve the health of Maine people by partnering with practitioners to achieve a patient-centered model of care.

Initiatives that support local care management

Our team connects Members to local resources that can help promote their ongoing health and wellness.

Emphasis on care value, not volume

Our goal is to work collaboratively with providers to ensure that our Members receive the most cost-effective and highest quality care.

Exceptional service and consistent communication

From initial outreach, to contracting and credentialing, to ongoing education and communication, the Provider and Network Operations team is a trusted resource for our provider partners.

Commitment to quality improvement

We support efforts to improve patient-provider communication and establish programs that help people engage effectively in their health and healthcare.

We value your feedback

We continue to look for opportunities to improve our systems, tools and processes. Provider feedback helps us ensure that the improvements we make benefit you.

To learn about joining our network, contact our Contracting team at 207-402-3885 and/or Contracting@healthoptions.org or bhnetwork@healthoptions.org for Behavioral Health Providers