Open Enrollment is here! Sign up by Dec. 15 for 2026 health coverage - learn more

Open Enrollment is here! Sign up by Dec. 15 for 2026 health coverage - learn more

Feel better faster,
from anywhere

Virtual care makes it easier to recover, manage stress and stay on top of your health wherever life takes you. With $0 urgent care telehealth through Amwell on all plans starting in 2026, plus virtual primary care through our partners at Firefly Health, you can access the support you need to get back on your feet sooner.

Open Enrollment is here!

The doctor is always in — online!

Primary Care Providers

We offer virtual primary care through Firefly Health. For all Members 18+, manage your healthcare with just a few clicks. 

Team of experts

When you sign up, you will choose your health team of four fully licensed medical experts who support your care:

  • Physician
  • Nurse Practitioner
  • Behavioral Health Specialist
  • Health Guide

24/7 care

With a friendly mobile app, you have 24/7 access to health support. You can book appointments or chat with your team to ask questions, get referrals or share symptoms with ease. 

Available on all plans

The option to sign up with FireFly is available with all of our plan offerings — many of our own employees use it as well! 

Explore Plan Options

young family at home with laptop open young family at home with laptop open
Skip the waiting room with Firefly

Member story: Urgent care at home

Here at Community Health Options, we're more than just partners with Firefly — many of our employees are also Members. Follow along as one of our teammates shares her story of receiving at-home urgent care while pregnant. Through her relationship with a virtual Primary Care Provider, Firefly was able to easily coordinate her medical care.
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$0 urgent care with Amwell Telehealth

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Your health is on your schedule. 

We've partnered with Amwell to bring you affordable access to urgent care and behavioral health services — all from the comfort of your home. Whether you need to see a doctor for a minor illness or speak with a licensed therapist, you can connect online from your laptop, tablet or phone in just a few clicks. No waiting rooms. No hassle. Just quality care when you need it. Starting in 2026, Amwell urgent care visits are $0 for all Members across all plans.

For more information about using Amwell benefits, visit your Member portal and go to the Health & Wellness tab.

Questions about virtual care?

What are my options for virtual care?

For all Members, we offer a variety of virtual care services, including a partnership with Firefly Health for virtual primary care and Amwell for telehealth services on behavioral health and urgent care.

We recommend logging into your Member portal to learn more about the specific offerings tied to your plan.

Haven’t set up a Member portal account yet? The portal gives you secure, 24/7 access to your plan and benefits information: create account.

Can I have a virtual primary care doctor?

Good news—for all Members, we currently offer a partnership with Firefly Health to receive virtual primary care from anywhere! Get details on your specific plan offerings in your Member portal.

Haven’t set up a Member portal account yet? The portal gives you secure, 24/7 access to your plan and benefits information: create account.

I need urgent care. Is it available virtually?

Yes, you can access virtual care via our partners at Amwell for as low as $0 when on a non-HSA plan. For more details, visit your Member portal and go to the Health & Wellness tab on the left-hand side.

Haven’t set up a Member portal account yet? The portal gives you secure, 24/7 access to your plan and benefits information: create account.

MEMBER PORTAL

Looking for plan details?
Visit your Member account for benefits & coverage